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6Copyright © 2018. All rights reserved





Book online with and rest assured that you are receiving the best online rate. In fact, not only the best rate, the best deal, for the benefits of booking directly on also include the following:


• Direct dealings with Samanvaya

• Exclusive offers & promotions

• Instant room confirmation through secure website

• No booking fees

• Pay only one nights deposit per room and pay the balance on arrival **

• Customer support (Online Help 7 days a week)


**This does not apply to pre-paid bookings, i.e. Early Bird package or other non-refundable rates


But should you find a lower rate on any other website for Samanvaya, and once these rates and applicable terms & conditions have been verified by our team we will honour the Best Rate Guarantee.


Term & Conditions:


• The Best Rate Guarantee applies to confirmed reservations made only on


• Should a lower rate be found on another website, the application of the guarantee sought must be for Samanvaya on the same

  date, same type of room, same rate, same number of people and with the same terms and conditions as those that apply to the

  reservation made on


• The lower rate on the other website must be viewable, bookable by the general public, providing instant confirmation, inclusive of  

  all taxes and service charges, and in displayed in Indonesian Rupiah (IDR).


• Guarantee shall not apply if the lower rate is found on a third party website but is lower due to the currency exchange rates,

  rounding applied on room rate, incorrect display, etc.


• Claim must be made within 24 hours of making your booking on


• Claims for multiple nights will be compared individually.


Best Rate Guarantee does not apply to:


o Negotiated rates

o Corporate rates

o Group rates

o Association member rates

o Wholesale rates

o Package rates that include airline ticket + hotel, airport transfers, meals, tours and amenities



To Make A Claim


Write to us at with details of your findings and we will reply to you at the earliest.